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DANA deposit and withdrawal

DANA is one of the most widely used e-wallet platforms in Indonesia, and saudara168 integrates seamlessly with DANA accounts. To deposit via DANA, log in to your saudara168 account, navigate to the "Deposit" section, and select DANA as your payment method. You'll be redirected to the DANA login screen where you authorize the transaction. saudara168 generates a unique transaction reference, and funds typically appear in your balance within subject to verification. For withdrawal, the process is equally straightforward: go to "Withdraw," select DANA, enter the amount you wish to transfer, and confirm. Your DANA e-wallet receives the funds within subject to verification, depending on DANA's processing queue. Minimum deposit amounts are generally between 10,000 and our welcome offer, while withdrawal minimums may vary. saudara168 charges no additional fees for DANA transactions—any processing costs are handled directly with DANA.

OVO and GoPay usage

OVO and GoPay are alternative mobile payment platforms that work with saudara168 using a similar deposit-and-withdrawal model. Account holders simply link their OVO or GoPay wallet during the payment setup process. For deposits, select your chosen e-wallet from the saudara168 payment menu, authorize the transaction via the e-wallet app, and funds appear in your account within subject to verification. Withdrawal to OVO or GoPay follows the same pattern: specify the destination wallet and amount, confirm the transaction, and the funds return to your e-wallet within subject to verification. Both OVO and GoPay require account verification before use, meaning your account identity must match the wallet owner's name. saudara168 supports both new and existing e-wallet users. No special fees apply to OVO or GoPay transactions on our platform; however, your e-wallet provider may impose their own service charges in rare cases.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are a popular deposit method for users who prefer to use their main bank accounts. saudara168 generates a unique virtual account number for BCA, Mandiri, BRI, or BNI depending on your choice. During deposit, select "Bank Transfer," choose your bank, and saudara168 provides a 16-digit VA code valid for 24 hours. Transfer funds from your bank's mobile app or ATM to that VA code. The deposit typically credits within subject to verification of your bank confirming the transaction. For withdrawal, saudara168 sends funds back to the source bank account—the same one linked during your KYC verification. Withdrawal times range from subject to verification depending on your bank's processing speed. Virtual account deposits support amounts from our welcome offer upward. No fees are charged by saudara168 for these transactions, though your bank may apply standard inter-bank transfer charges.

Fees, limits and verification

saudara168 does not charge deposits or withdrawal fees directly; however, your payment provider may apply transaction costs. Typical minimum deposits range from 10,000 to our welcome offer across all payment methods, while maximum limits depend on your account tier and the payment method chosen. New account holders must complete KYC (Know Your Customer) verification before their first withdrawal. This involves submitting a government-issued ID (KTP, passport, or driver's license), your full name, and date of birth. Verification typically takes subject to verification during business hours. Once approved, withdrawal limits usually start at our welcome offer per transaction with daily caps that increase based on account activity. Account holders at higher tiers may enjoy increased limits. All limits and fees are available in your account settings under "Payment Info."

Resolving a stalled transaction

Occasionally, a deposit or withdrawal may not complete immediately due to technical issues or payment-provider delays. If your deposit does not credit within subject to verification, first check your e-wallet or bank account to confirm the transaction was sent. If payment was deducted but saudara168 has no record, navigate to your "Transaction History" tab and locate the pending deposit. Click "Report Issue" and attach a screenshot of your bank or e-wallet confirmation. saudara168 support investigates within 24 hours and manually credits your account if the transaction is confirmed. For withdrawals under review, saudara168 may request additional verification (such as a recent bank statement) if the withdrawal amount exceeds your usual activity level. This is a standard fraud-prevention measure. Contact our support team via email ([email protected]) or live chat, providing your transaction reference number. We aim to resolve stalled transactions within 48 hours.